Staff Product Manager

About the role

<p>The Engagement tribe sits at the heart of SumUp's merchant experience, responsible for the product surfaces that 4+ million business owners interact with every day. This is a rare Staff-level IC role responsible for the merchant-facing super app, web dashboard and their respective core platforms that the wider product organisation depends on to build and ship effectively. If you're looking for a role where your product decisions shape what merchants see and feel, while also creating leverage for the engineering teams building alongside you, this is it.</p> <p>🎥 <a class="text-primary underline cursor-pointer" href="https://www.youtube.com/watch?v=9DG64C3moeQ" target="_blank">Get a feel for our Berlin office</a></p> <h2>What you'll do</h2> <ul> <li> <p>Own the end-to-end product experience of SumUp's super app and web dashboard, raising the bar on UX quality, information architecture, and navigation across core merchant-facing surfaces</p> </li> <li> <p>Identify and execute on activation, upsell, cross-sell, and retention opportunities that drive measurable engagement and long-term value for merchants</p> </li> <li> <p>Maintain and evolve the company-wide design system used by all product teams</p> </li> <li> <p>Manage internal stakeholders and oversee mobile and web platforms to improve delivery speed and developer experience</p> </li> <li> <p>Own the product strategy to make SumUp's super app and web dashboard the most indispensable tools for running a small business — used and loved by merchants globally</p> </li> </ul> <h2>You'll be great for this role if…</h2> <ul> <li> <p>Proven track record as a Staff-level IC or equivalent, leading multiple squads or workstreams simultaneously and driving measurable outcomes across engagement, retention, or monetisation</p> </li> <li> <p>Deep expertise in product discovery, prioritisation, and outcome-driven delivery, with the ability to work fluently with data — defining metrics, interpreting analysis, and using quantitative signals to inform decisions</p> </li> <li> <p>Strong technical fluency across platform and infrastructure-adjacent topics, comfortable going deep on build pipelines, platform architecture, and developer tooling with senior engineers</p> </li> <li> <p>Strong visual and UX judgement, with experience leading customer research — from discovery interviews to usability testing — and giving clear, constructive feedback to design teams</p> </li> <li> <p>Background in high-growth tech, fintech, or consumer app businesses, with a solid understanding of the mobile app publishing ecosystem including App Store, Play Store, and release processes</p> </li> </ul> <h2>Why you should join SumUp</h2> <p>🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&amp;D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 💶 A corporate pension scheme where we match up to 20% of your contributions 🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days 🏙 Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team</p> <hr> <h2>About SumUp</h2> <p>Be empowered to do more that matters.</p> <p>At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to

Skills